Return & Refund Policy

Goods sold are non-refundable, non-returnable, and non-exchangeable. 

Q: Can I return an item for a full refund?

A: We do not issue a refund once the order is being processed. No returns unless there are defects in the products. If there is, please inform us within 2 days of receiving. In that case, we would provide a one-to-one bean bag cover exchange.

Q: Can I exchange an item?

A: We do not accept any exchange. 

Q: Can I change the color of bean bag cover after made purchase?

A: It is not allowed once the order been shipped out. However, if you contact us immediately after making a wrong order, we can amend the color of bean bag cover you've ordered before shipping it out.